Nirmolak Heera GDPR Privacy Policy
At Nirmolak Heera, we are committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR). This policy explains how we collect, use, and protect your personal data.
1. Who We Are
Nirmolak Heera provides Punjabi language learning resources and worksheets. Our services are aimed at promoting education and supporting members in their learning journey.
2. What Data We Collect
We may collect and process the following types of personal data:
Personal Information: Name, email address, contact details, billing information.
Usage Data: Information about how you use our website and services, including IP addresses, browser type, and usage patterns.
Marketing Preferences: Information about your preferences for receiving marketing communications from us.
3. How We Use Your Data
We use your personal data for the following purposes:
To provide and manage your membership.
To communicate with you, including sending account updates and responding to inquiries.
To process payments and manage subscriptions.
To improve our services by analyzing usage patterns.
To send marketing communications, if you have opted-in.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Performance of a Contract: To fulfill our obligations under your membership.
Consent: When you provide your consent for marketing communications.
Legitimate Interest: For improving our services and ensuring the security of our website.
Compliance with Legal Obligations: To comply with applicable laws and regulations.
5. How We Store and Protect Your Data
We take the security of your personal data seriously. We use appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and only accessed by authorized personnel.
6. Data Sharing
We do not share your personal data with third parties, except in the following circumstances:
With service providers who assist us in running our business (e.g., payment processors, IT support).
When required by law or to comply with legal obligations.
If you provide consent for data sharing in specific cases.
7. Your Rights
Under GDPR, you have the following rights regarding your personal data:
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct inaccurate or incomplete data.
Right to Erasure: You can request that we delete your personal data in certain circumstances.
Right to Restrict Processing: You can ask us to limit the processing of your data in certain situations.
Right to Data Portability: You can request your data in a commonly used format to transfer it to another service.
Right to Object: You can object to the processing of your data for direct marketing or other legitimate interests.
Right to Withdraw Consent: If you have given consent for data processing, you can withdraw it at any time.
To exercise any of these rights, please contact us at [email protected].
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. If you cancel your membership, we will delete or anonymize your data, unless legal obligations require otherwise.
9. Cookies
Our website uses cookies to enhance user experience and gather usage statistics. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.
10. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on our website, and where appropriate, we will notify you via email.
11. Contact Us
If you have any questions or concerns about how we process your personal data or if you wish to exercise any of your rights under GDPR, please contact us at:
Email: [email protected]
Address: Ilford, IG13EF, United Kingdom
